Privacy Policy

Effective date: 23 August 2026

WONTED Pte. Ltd. ("WONTED", "we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what we collect, how we use it, and the choices you have.

What we collect

When you visit or purchase from shopwonted.com, we may collect:

  • Information you provide: your name, email address, shipping and billing address, phone number, and payment details when you place an order or sign up for our mailing list.
  • Order information: the products you buy, order value, and communication history with us.
  • Device and usage information: your IP address, browser type, pages viewed, and how you interact with our site, collected automatically through cookies and similar technologies.

We do not store full payment card numbers. Payments are processed securely by our payment providers.

How we use your information

We use your personal data to:

  • process, fulfil, and deliver your orders, and contact you about them;
  • provide customer support and handle returns or exchanges;
  • send marketing emails about new arrivals, offers, and restocks, where you have consented (you can unsubscribe at any time);
  • improve our website, products, and shopping experience;
  • detect and prevent fraud, and comply with our legal obligations.

Who we share it with

We share personal data only as needed to run our business, including with:

  • Shopify, which hosts our online store and processes orders;
  • payment providers, to process your payment securely;
  • shipping and fulfilment partners, to deliver your order;
  • email and marketing tools, to send communications you have opted into;
  • authorities or advisors, where required by law.

We do not sell your personal data to third parties.

Cookies

Our site uses cookies to keep your cart working, remember preferences, understand site usage, and support marketing. You can control or disable cookies through your browser settings, though some features may not work properly without them.

International transfers

Some of our service providers may store or process data outside Singapore. Where this happens, we take reasonable steps to ensure your data is protected to a standard comparable to the PDPA.

How long we keep it

We keep personal data only as long as necessary to fulfil the purposes described here, including meeting legal, accounting, or reporting requirements.

Your rights

Under the PDPA, you may request access to the personal data we hold about you, request a correction, or withdraw your consent to marketing at any time. To make a request, email us at shopwonted@gmail.com. We may need to verify your identity before acting on a request.

Security

We use reasonable administrative and technical measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

Our store is not directed at children, and we do not knowingly collect personal data from anyone under the age of majority without appropriate consent.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.

Contact

For any privacy questions or requests, email us at shopwonted@gmail.com.